Data Ownership & Deletion

Your data belongs to your organization

All data entered into Property Prism — contacts, buildings, owners, comps, activities, and imports — belongs to your organization. Individual team members create and manage data on behalf of the brokerage.

When a team member leaves your organization:

• Their access is revoked immediately
• All data they created remains with the organization
• This is consistent with standard employment practices — work product belongs to the employer

Requesting data deletion

If your organization decides to leave Property Prism, you can request a full data purge. This will:

• Delete all of your organization’s records across every data category
• Remove all user memberships and API keys
• Anonymize (not delete) audit log entries to maintain a compliance trail

To request deletion, contact your platform administrator. We will confirm the request, execute the purge, and provide written confirmation that all data has been removed.

Data retention

• Your business data (contacts, buildings, comps, etc.) — retained as long as your organization is active. Deleted on request when you leave.
• Audit logs — retained for 7 years for compliance, then automatically purged.
• Error logs and import job records — automatically purged after 90 days.
• Contact activity history — retained for 2 years, then automatically purged.